Lesson 3 – Client retention

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Course Content

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Course Introduction 4 Lessons

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Module Content

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Lesson 1 Course Content Overview

Lesson 2 How to use this course

Lesson 3 Mindset

Lesson 4 How we learn

Module 1 – Getting Focused 1 Lesson | 1 Assessment

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Module Content

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Lesson 1 – What does it take to succeed

Super Stylist – Assessment 1

Module 2 – I want to be a Super Stylist 3 Lessons | 1 Assessment

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Lesson 1 – Results count

Lesson 2 – The three ways to grow your productivity

Lesson 3 – What is your reality?

Super Stylist – Assessment 2

Module 3 – Inspire Me 3 Lessons | 1 Assessment

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Lesson 1 – Consultations

Lesson 2 – Inspire me

Lesson 3 – Is it a script

Super Stylist – Assessment 3

Module 4 – The marketing of you 3 Lessons | 1 Assessment

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Lesson 1 – The marketing of you!

Lesson 2 – Give yourself an audit

Lesson 3 – Building the referral based business

Super Stylist – Assessment 4

Module 5 – What do you believe? 3 Lessons | 1 Assessment

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Module Content

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Lesson 1 – What do you believe?

Lesson 2 – Beware the dream stealers

Lesson 3 – Owning your motivation

Super Stylist – Assessment 5

Module 6 – Repeat business 3 Lessons | 1 Assessment

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Lesson 1 – Pre-booking…

Lesson 2 – Welcome to the experience economy

Lesson 3 – Client retention

Super Stylist – Assessment 6

Module 7 – Selling Stuff 5 Lessons | 1 Assessment

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Lesson 1- Selling stuff

Lesson 2 – Selling is a mindset

Lesson 3 – Teach me or someone else will

Lesson 4 – The power of questions

Lesson 5 – People don’t buy on price alone

Super Stylist – Assessment 7

Module 8 – Know your numbers 5 Lessons | 1 Assessment

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Module Content

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Lesson 1 – Know your numbers

Lesson 2 – KPIs

Lesson 3 – Old School

Lesson 4 – How many clients do you need

Lesson 5 – How much would you like to earn

Super Stylist – Assessment 8

Module 9 – Become more 4 Lessons | 1 Assessment

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Lesson 1 – You are a goal setting machine

Lesson 2 – How committed are you

Lesson 3 – Step outside your comfort zone

Lesson 4 – The wrap up!

Super Stylist – Assessment 9